Privacy Policy

Section 01

Information We May Collect

Depending upon how you interact with BulletProof Solutions, we may collect information that you provide directly as well as limited information generated through use of the website and associated systems.

Information may include:

• Name and contact information;
• Email address and telephone number;
• Account and membership information;
• Billing and transaction information;
• Course enrollment and educational participation records;
• Subscription and membership status;
• Appointment and scheduling information;
• Communications submitted to BulletProof Solutions;
• Matter-intake information and documents voluntarily submitted;
• Survey, form, worksheet, or questionnaire responses;
• Website usage and technical information;
• IP address, browser type, device information, and cookies; and
• Other information voluntarily supplied in connection with a requested service.

Section 02

How Information Is Collected

Information may be collected when you create an account, join the Association, purchase a product, enroll in a course, schedule a service, submit a Matter, complete a form, subscribe to communications, participate in a program, or communicate directly with BulletProof Solutions.

Certain technical information may also be collected automatically through cookies, server logs, analytics tools, security systems, and other technologies necessary to operate and protect the website.

Section 03

How We Use Information

Information may be used to:

• Create and administer member and customer accounts;
• Process orders, payments, subscriptions, and renewals;
• Grant and administer membership or course access;
• Provide educational programs and resources;
• Schedule and administer services;
• Respond to inquiries and support requests;
• Administer submitted Matters;
• Send requested notices, newsletters, and program communications;
• Maintain records of transactions and participation;
• Prevent fraud, abuse, unauthorized access, and security incidents;
• Maintain, improve, and troubleshoot the website and systems;
• Comply with applicable legal obligations; and
• Protect the rights, property, systems, and legitimate interests of the Association and its members.

Section 04

Payment Information

Payments may be processed through third-party payment processors, including payment services made available through WooCommerce.

BulletProof Solutions generally does not need to receive or retain complete payment-card numbers when a third-party payment processor handles the transaction. Payment providers may collect and process information according to their own privacy policies and terms.

Section 06

Cookies and Similar Technologies

The website may use cookies and similar technologies to maintain sessions, remember user preferences, operate shopping-cart and checkout functions, maintain account access, support security, measure website performance, and provide other necessary functionality.

Third-party services incorporated into the site may also use cookies or similar technologies according to their own policies.

Browser settings may allow you to block or remove certain cookies, although doing so may interfere with account, checkout, course, membership, or other website functions.

Section 07

Service Providers

BulletProof Solutions may use service providers to perform functions such as:

• Website and server hosting;
• Payment processing;
• E-commerce and subscription administration;
• Membership administration;
• Learning-management services;
• Email and communications;
• Scheduling and video communications;
• Security and fraud prevention;
• Data storage and backup; and
• Technical support.

Information may be provided to such providers to the extent reasonably necessary for them to perform the services involved.

Section 08

Sale or Sharing of Personal Information

BulletProof Solutions does not intend to sell personal information as a business model.

Information may, however, be transmitted to service providers, payment processors, technology providers, or other parties where reasonably necessary to operate the website, administer a transaction, provide a requested service, protect systems, or satisfy applicable legal requirements.

Section 09

Communications

Members and customers may receive transactional messages concerning orders, memberships, subscriptions, courses, accounts, appointments, security, or requested services.

Promotional newsletters or marketing communications may include an unsubscribe mechanism where applicable. Unsubscribing from promotional communications does not necessarily prevent necessary transactional or account-related notices.

Section 10

Data Retention

Information may be retained for as long as reasonably necessary to administer membership, educational enrollment, transactions, subscriptions, services, records, security, dispute resolution, legal obligations, and legitimate Association purposes.

Retention periods may differ depending upon the nature of the information and the relationship involved.

Section 11

Data Security

BulletProof Solutions uses reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, alteration, disclosure, or destruction.

No internet transmission or storage system can be guaranteed to be completely secure. Users are also responsible for protecting their own account credentials and devices.

Section 12

Your Privacy Choices and Rights

Depending upon your location and applicable law, you may have rights concerning personal information maintained about you, including rights to request access, correction, deletion, restriction, portability, or information concerning certain disclosures or processing activities.

Where processing depends upon consent, you may also have the right to withdraw that consent, subject to lawful retention or processing requirements.

Requests will be evaluated and handled according to applicable law and may require reasonable verification of identity.

Section 13

California Privacy Rights

California residents may have additional rights under applicable California privacy laws, which may include rights concerning access, correction, deletion, information about categories of personal information collected or disclosed, and the ability to opt out of certain sale or sharing activities when those laws apply.

BulletProof Solutions will respond to qualifying requests in accordance with applicable requirements.

Section 14

International Users

Users located outside the United States should understand that information may be processed or stored in the United States or other locations where service providers operate.

Where applicable data-protection laws provide additional rights, qualifying requests may be submitted using the contact method designated for privacy inquiries.

Section 15

Children's Privacy

BulletProof Solutions programs and services are generally intended for adults and are not directed toward children under 13.

BulletProof Solutions does not knowingly seek to collect personal information directly from children under 13 through the website without appropriate authorization where required.

Section 16

Third-Party Websites and Platforms

The website may contain links to or integrations with third-party websites, payment services, communications platforms, social media, video platforms, or other services.

Their privacy practices are governed by their own policies and are not controlled solely by this Privacy Policy.

Section 17

Changes to This Privacy Policy

This Privacy Policy may be updated as the website, programs, services, technology, or applicable requirements change.

The effective date displayed on this page identifies the version currently published.

Section 18

Privacy Requests and Questions

Privacy questions, requests concerning personal information, or concerns regarding this Policy may be submitted through the BulletProof Solutions contact system.

Please do not submit passwords, complete payment-card numbers, or other unnecessary sensitive credentials when making a privacy request.